In the 21st century, with the rapid development of China's automobile fastener export, the majority of automobile fastener enterprises engaged in export or both domestic and foreign sales occupy the vast majority, so they have a greater understanding of the differences between domestic and foreign customers.
The big difference between foreign customers and domestic customers is that they put quality first. Foreign customers emphasize more on product quality, followed by our service level, and then product price, while domestic customers are different. Many of them consider price first and then discuss quality. In fact, domestic customers are not neglecting the importance of quality, but the overall environment of the domestic fastener industry makes them pay more attention to price factors, so their attention to quality is weakened. Apart from the difference in the importance of quality between domestic and foreign customers, there is another point worth mentioning, that is, customer loyalty and stability. The stability of foreign customers is very good, early cooperation can let customers fully understand the quality of products, feel high-quality service, determined that is long-term cooperation.
Compared with the cooperation relationship between foreign customers for more than ten years, the stability of many customers of domestic automobile fastener manufacturers is not enough.
